Privacy policy
At HeritageThreadCo.quest, operated by CLOTHING COLORS LLC, we understand that shopping online requires trust. Whether you are purchasing a decorative accent for a desk, workspace, office, study area, or another interior setting, you should be able to understand what information may be collected, why it may be used, and how you can contact us about privacy matters.
This Privacy Policy describes how HeritageThreadCo.quest may collect, use, disclose, retain, and protect information in connection with our website, products, customer service, orders, communications, and related online activities.
1. Business Information
Business Name: CLOTHING COLORS LLC
Website: HeritageThreadCo.quest
Business Address:
5400 NW 159TH ST 312
Miami Lakes, FL 33014
United States
Privacy Contact Email: [email protected]
2. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
Contact Information
This may include:
- Name;
- Email address;
- Telephone number, if provided;
- Billing address;
- Shipping address; and
- Other information necessary to communicate with you.
Order Information
When you place an order, we may collect information associated with the transaction, such as:
- Products purchased;
- Order number;
- Quantity;
- Order value;
- Shipping destination;
- Order status;
- Return or refund information; and
- Customer service correspondence.
Payment Information
Payments may be processed by third-party payment providers.
We may receive limited transaction-related information from payment processors, such as payment status, transaction identifiers, card type, or the last few digits of a payment card.
We generally do not need to store complete payment-card numbers on our own systems when payment processing is handled by an authorized payment provider.
Device and Technical Information
When you visit our website, technical information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Approximate geographic information derived from technical data;
- Referring website;
- Pages viewed;
- Interaction information;
- Date and time of access; and
- Diagnostic or security information.
3. How We Use Information
We may use information for legitimate business and operational purposes, including:
- Processing and fulfilling orders;
- Arranging shipment and delivery;
- Confirming transactions;
- Providing customer support;
- Processing returns, refunds, and exchanges;
- Responding to inquiries;
- Maintaining account or transaction records;
- Detecting fraud, abuse, unauthorized transactions, and security incidents;
- Maintaining and improving website functionality;
- Understanding website performance;
- Troubleshooting technical problems;
- Communicating important service information;
- Complying with legal obligations;
- Establishing, exercising, or defending legal claims; and
- Performing other purposes disclosed at or before the time information is collected.
We seek to collect and use information that is reasonably relevant and necessary for the purposes for which it is processed.
4. Cookies and Similar Technologies
HeritageThreadCo.quest may use cookies, pixels, tags, local storage, analytics technologies, and similar mechanisms.
These technologies may help us:
- Keep the website functioning;
- Remember certain preferences;
- Understand website traffic;
- Measure performance;
- Detect security problems;
- Improve navigation; and
- Understand how visitors interact with our website.
Some cookies may be provided by third-party service providers operating analytics, payment, advertising, security, or other website functions.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Information Shared With Service Providers
We may disclose information to carefully selected service providers when reasonably necessary to operate our business.
Potential categories include:
- Payment processors;
- Shipping and delivery providers;
- Website hosting providers;
- Information technology providers;
- Analytics providers;
- Fraud prevention services;
- Customer support providers;
- Email and communication services;
- Security providers; and
- Professional advisers.
These providers may receive only the information reasonably necessary to perform their assigned services, subject to applicable contractual, legal, or operational safeguards.
6. Business Transfers
If CLOTHING COLORS LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy proceeding, or similar corporate transaction, personal information may be transferred as part of that transaction where permitted by law.
Any such transfer will remain subject to applicable legal requirements.
7. Legal Disclosures
We may disclose information when reasonably necessary to:
- Comply with applicable law;
- Respond to lawful governmental requests;
- Protect the rights, property, or safety of our business, customers, or others;
- Investigate fraud or suspected unlawful conduct;
- Enforce our agreements;
- Establish or defend legal claims; or
- Respond to an emergency where disclosure is legally permitted.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take commercially reasonable precautions, we cannot promise that information transmitted over the internet will always remain completely secure.
9. Data Retention
We retain information for periods reasonably necessary to accomplish the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal compliance, fraud prevention, dispute resolution, security, and legitimate business administration.
Retention periods may vary depending on the nature of the information and the reason it was collected.
When information is no longer reasonably necessary and there is no legal or legitimate reason to retain it, we may delete, anonymize, or otherwise dispose of it.
10. Your Privacy Rights
Depending on applicable law and whether the statutory requirements apply to the particular individual and transaction, consumers may have rights concerning personal information.
These may include rights to:
- Confirm whether personal information is being processed;
- Access certain personal information;
- Correct inaccurate information;
- Request deletion of certain personal information;
- Obtain a portable copy of certain information;
- Opt out of certain processing activities where legally applicable; and
- Exercise other rights provided by applicable privacy laws.
Florida's current consumer privacy framework expressly provides certain access, correction, deletion, portability, and opt-out rights for covered consumers.
11. Submitting a Privacy Request
Privacy-related requests may be submitted by contacting:
To protect customer information, we may need to verify the identity of the person submitting a request.
We will not require a consumer to create a new account solely to exercise a legally applicable privacy right where applicable law prohibits such a requirement.
Where Florida law applies, statutory response periods and extension provisions will be followed. Florida law generally provides a response period of up to 45 days, with a possible additional 15-day extension when reasonably necessary and properly communicated.
12. Appeals
If applicable privacy law gives you the right to appeal a decision concerning a privacy request, you may contact us using:
Your appeal should identify the original request, explain why you believe the decision should be reconsidered, and include any information that may assist us in reviewing the matter.
13. Children's Privacy
Our website is intended for a general consumer audience and is not directed toward children.
We do not knowingly request or intentionally collect personal information from children in circumstances where collection is prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information to us improperly, please contact us at [email protected].
14. Third-Party Websites
Our website may contain links or integrations leading to third-party websites or services.
Once you leave HeritageThreadCo.quest, the privacy practices of the third party may apply. We encourage users to review the privacy policies of third-party websites before submitting personal information.
15. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.
When material changes are made, the updated policy may be posted on this page with a revised effective date.
Where applicable law requires additional notice, we will provide that notice through an appropriate method.
16. Contact Us
Privacy questions, requests, complaints, or concerns may be directed to:
CLOTHING COLORS LLC
5400 NW 159TH ST 312
Miami Lakes, FL 33014
United States
Email: [email protected]
We encourage customers to contact us first so that we have an opportunity to understand and address privacy concerns.